FAQs

Check out our extensive list of Frequently Asked Questions below. Click on a question to see the answer. If you need further help you can add a comment to the relevant comment.

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  1. Kris
    June 1st, 2009 at 05:01 | #1

    Why does my playstation not let me play games with my friends? (ie. “can’t join session”)

  2. June 1st, 2009 at 10:35 | #2

    @Kris Which game are you referring to specifically?

  3. June 26th, 2009 at 00:06 | #3

    why do i keep geting logged out of the psnetwork?

  4. tony
    July 15th, 2009 at 10:00 | #4

    i have a ps3 the hard drive is not working it say there is a prom with the drieve can i format the drive

  5. July 15th, 2009 at 12:35 | #5

    @franklin fontanez Check your router settings and enable UPNP if its available.

    @tony You can use the recovery menu to format the drive, see: http://www.xtremeps3.com/2008/10/17/playstation-3-recovery-menu/

  6. David Jordan
    July 21st, 2009 at 12:49 | #6

    I wanted to knoe where I can get the PS3 that has all the other ports like 4 USB, PS2 memory card slot along with the other Goodies?

  7. August 6th, 2009 at 15:56 | #7

    I have a question: when I try to download an update for VidZone, my ps3 restarts and that prevents me from trying this new service. What is the problem?

  8. March 31st, 2010 at 20:48 | #8

    Can you make another account for another country e.g You are us and want make a japan account?

  9. June 4th, 2010 at 16:54 | #9

    HOW CAN I CONNECT MY PS3 TO THE INTERNET USING HIGH SPEED USB MODEM AND ROUTER?

  10. Chris
    June 30th, 2010 at 18:47 | #10

    I downloaded 3.40 this morning. It downloaded and installed just fine, so i start playing FF13… i get a freeze issue where i had to cut the power with the back switch. Now the ps3 won’t recognize the FF13 disk as being in the system.

    I tried Street Fighter 4 and it recognized it but it froze on the initial load and i had to yet again cut the power with the back switch.

    Does anyone know what may be causing this or know of a solution?

  11. June 30th, 2010 at 21:56 | #11

    @Chris Haven’t come across this issue myself. Updated two PS3s this week to 3.40 and both work fine. Have you tried contacting Sony Customer Service?

  12. Gokker
    July 2nd, 2010 at 19:47 | #12

    How do I listen to music while viewing a slideshow. I used to be able to but now I cannot.

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