FAQs
Check out our extensive list of Frequently Asked Questions below. Click on a question to see the answer. If you need further help you can add a comment to the relevant comment.
- Can I connect my PS3 hard drive to my PC?
- Can I play VOB files on the PS3 without converting them?
- Can I put wallpaper on the XMB? How?
- Can I unlock trophies by copying over game save data?
- Can I use my PlayStation 2 Memory Card with the PlayStation 3?
- Can I use the PlayStation 3 with no hard drive installed?
- Can I write to Blu-Ray discs using the PlayStation 3?
- Can the PlayStation 3 play DivX/XviD files?
- Can the PlayStation 3 play WMV files?
- How can I add funds to my PlayStation Store account?
- How can I backup/restore data on the PS3?
- How can I copy files to and from the PlayStation 3?
- How can I group games into folders?
- How can I multi-task on the XMB?
- How can I play my own music in-game?
- How can I remote play via the Internet using my PSP?
- How can I rip music from a CD using the PlayStation 3?
- How can I turn off the Information Board?
- How can I use a PS2 DualShock controller on the PS3?
- How do I access the old PS Menu?
- How do I access the PlayStation Store?
- How do I activate Remote Start to use with Remote Play?
- How do I backup my PlayStation 3 savedata?
- How do I change my PlayStation Network Username?
- How do I create a new user?
- How do I edit my PlayStation Account information?
- How do I enable WMV playback on the PS3?
- How do I install a new hard disk in my PlayStation 3?
- How do I install another Operating System on the PS3?
- How do I install or delete a XMB Theme?
- How do I know if my SIXAXIS/DualShock 3 Controller is charged?
- How do I remove a wallpaper from the XMB?
- How do I report a PSN user to Sony?
- How do I reset the display settings on my PS3?
- How do I set automatic login?
- How do I unlock trophies?
- How do I update the firmware on the PS3?
- How do I upscale DVDs?
- How do I use a Bluetooth device with the PlayStation 3?
- How do I use my new controller on my PlayStation 3?
- How does the XMB display content?
- How many controllers does the PS3 support?
- How much data can a Blu-Ray disc hold?
- How much flash memory does the PlayStation 3 have?
- I have a DualShock 3 controller. How do I turn on/off the vibration feature?
- I have unlocked a trophy but cannot see it on my profile. Why?
- I've broken/bricked my PS3! How can I fix it?
- Is it possible to brick the PlayStation 3?
- Is the PlayStation 3 region-free?
- LittleBigPlanet 2 FAQ
- PlayStation 3 Trophy System Explained
- What are 2D Trophies? How do they work?
- What are the differences between the PS3 model numbers?
- What are the main difference between the SIXAXIS and DualShock 3 controllers?
- What audio files does the PS3 support?
- What Blu-Ray region is my PlayStation 3?
- What display settings does the PS3 support?
- What files are shared between different users on the PS3?
- What image file can the PS3 recognise?
- What is Blu-ray?
- What is DLNA?
- What is Folding@Home?
- What is PS3 Error 80010514 - An error occurred during the start operation?
- What is Qore?
- What is shared on the PlayStation 3 and what is private to a user?
- What is the Cell Broadband Engine?
- What is the difference between the 20GB, 40GB and 60GB PS3?
- What is the Emotion Engine and Graphic Synthesizer?
- What Parent Controls can I set on the PlayStation 3?
- What PS1/PS2 games are compatible with my PlayStation 3?
- What PS2 accessories can I use with the PS3?
- What region Blu-Ray/DVD movies can my PlayStation 3 play?
- What video files does the PS3 support?
- What XMB features can I access in-game?
- When installing games or demos, I get Error 80029564. What does this mean?
- When was PlayStation 3 Launched?
- Why is the controller called SIXAXIS?
Can’t find what you are looking for? Recommend a question using the comment section below.


Why does my playstation not let me play games with my friends? (ie. “can’t join session”)
@Kris Which game are you referring to specifically?
why do i keep geting logged out of the psnetwork?
i have a ps3 the hard drive is not working it say there is a prom with the drieve can i format the drive
@franklin fontanez Check your router settings and enable UPNP if its available.
@tony You can use the recovery menu to format the drive, see: http://www.xtremeps3.com/2008/10/17/playstation-3-recovery-menu/
I wanted to knoe where I can get the PS3 that has all the other ports like 4 USB, PS2 memory card slot along with the other Goodies?
I have a question: when I try to download an update for VidZone, my ps3 restarts and that prevents me from trying this new service. What is the problem?
Can you make another account for another country e.g You are us and want make a japan account?
HOW CAN I CONNECT MY PS3 TO THE INTERNET USING HIGH SPEED USB MODEM AND ROUTER?
I downloaded 3.40 this morning. It downloaded and installed just fine, so i start playing FF13… i get a freeze issue where i had to cut the power with the back switch. Now the ps3 won’t recognize the FF13 disk as being in the system.
I tried Street Fighter 4 and it recognized it but it froze on the initial load and i had to yet again cut the power with the back switch.
Does anyone know what may be causing this or know of a solution?
@Chris Haven’t come across this issue myself. Updated two PS3s this week to 3.40 and both work fine. Have you tried contacting Sony Customer Service?
How do I listen to music while viewing a slideshow. I used to be able to but now I cannot.